Privacy Policy

Last Updated: January 11, 2026

Introduction

Welcome to PocketPoppins. We are committed to protecting your privacy and ensuring you have a positive experience using our application. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collects

Account Information

Email address
Name (if provided)
WhatsApp phone number (when you connect your WhatsApp account)

Message Data

WhatsApp messages you choose to capture and analyze
Message metadata (timestamps, sender information)
Analysis results (classifications, sentiment)

Usage Information

How you interact with the application
Feature usage statistics
Error logs and diagnostic data

How We Use Your Information

We use the information we collect to:

Provide the Service: Enable WhatsApp message capture and analysis
Improve the Service: Understand how users interact with our features
Communication: Send you updates about the service (with your consent)
Security: Protect against unauthorized access and abuse

Data Storage and Security

All data is encrypted at rest and in transit
We use Supabase (PostgreSQL) for secure data storage
Row Level Security (RLS) ensures your data is isolated from other users
Your WhatsApp session credentials are stored securely and never shared

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:

With Your Consent: When you explicitly authorize us to share specific information
Legal Requirements: When required by law, subpoena, or court order
Service Providers: With trusted partners who help us operate the service (e.g., Supabase for hosting)

Your Rights

You have the right to:

Access: Request a copy of your data
Correction: Update or correct your information
Deletion: Request deletion of your account and all associated data
Export: Download your data in a portable format

To exercise these rights, please contact us at support@pocketpoppins.com.

Data Retention

Active account data is retained as long as your account is active
When you delete your account, all data is permanently removed within 30 days
Backup data is retained for 90 days for recovery purposes

Children's Privacy

PocketPoppins is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email notification (if applicable)

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@pocketpoppins.com
Website: pocketpoppins.com

This privacy policy is effective as of the date shown above and replaces any prior versions.